At Rounoclockeshop, we aim to ensure customer satisfaction with every purchase. Please read our Return & Refund Policy carefully to understand your rights regarding returns and refunds.

1. Eligibility for Returns

We accept returns for the following conditions:

• The product is defective or damaged upon arrival.
• The product was not as described on the website.
• You have changed your mind and wish to return the product, provided it is within the specified return period.

To be eligible for a return, the following conditions must be met:

• The product must be unused and in the same condition as when you received it.
• The product must be in its original packaging with all included components and accessories.
• You must provide a valid proof of purchase (e.g., receipt, order confirmation).

2. Return Period

You may request a return within [Insert Return Period, e.g., 14 days] from the date of purchase. Returns requested after this period will not be accepted.

3. How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact our support team at [Insert Support Email/Phone Number] with your order details and reason for the return.
2. Our team will review your request and provide instructions on how to return the product.
3. You are responsible for the shipping costs associated with returning the product, unless the product is defective or damaged.

4. Refund Process

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and the amount will be credited back to your original payment method within [Insert Time Frame, e.g., 7-10 business days].

Please note that:

• Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).
• If your return is rejected, the product will be shipped back to you at your expense.

5. Non-Returnable Items

The following items are not eligible for return or refund:

• Downloadable software products (e.g., antivirus software keys) once activated.
• Products purchased during special promotions or clearance sales (unless defective).
• Products that have been tampered with or modified.

6. Exchanges

If you received a defective or damaged product and wish to exchange it for the same item, please contact our support team at [Insert Support Email/Phone Number]. We will arrange for an exchange or provide an alternative solution.

7. Cancellation of Orders

Orders can be canceled only before the product is shipped or the software key is activated. Once an order is processed and dispatched, it cannot be canceled.

8. Contact Information

If you have any questions or concerns regarding our Return & Refund Policy, please contact us at:

Rounoclockeshop
Email: support@Rounoclockeshop.com